As a passenger, you have certain rights when it comes to missed connections. These rights are outlined in the EU Passenger Rights Regulation (EC 261/2004) and are applicable to flights originating or landing in the European Union, as well as flights operated by EU airlines.
To be eligible for compensation under EC 261/2004, your flight must meet the following criteria:
If your flight meets the eligibility criteria, you may be entitled to compensation of up to €600 per passenger. The amount of compensation you are entitled to depends on the distance of your flight:
In addition to compensation, the airline is also required to rebook you on the next available flight to your destination. If the delay means that you will miss your connecting flight, the airline is also required to provide you with accommodation and meals until your next flight departs.
Overbooking occurs when an airline sells more tickets than there are seats available on a flight. If you are involuntarily denied boarding due to overbooking, you are entitled to compensation per passenger.
To claim compensation for a missed connection, you will need to contact the airline that operated your first flight. You will need to provide them with proof of your booking, as well as evidence of the delay or overbooking. You should also keep any receipts for any meals or accommodation that you were provided with by the airline.
There are a few things you can do to minimize the risk of missing a connecting flight:
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What happens if my first flight is delayed and I miss my connecting flight?
Do I get two boarding pass for connecting flight?
Do flights wait for connecting passengers?
What happens if you miss a connecting flight?
Do I have to pick up my luggage on a connecting international flight?
How do I know if I need to self transfer my luggage?
How much time do you need for a self transfer flight?
Is 1 hour layover enough for self transfer?
Do you have to go through security again for self transfer?
Do I need to self transfer my luggage on a connecting flight?
What do you mean by self transfer in airport?
How do I know if my flight is self transfer or connecting?
What is the difference between connect in airport and self transfer?
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